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Memphis Residential Roofers

Testimonials and Reviews

We believe that our customers say it best! James Russell Roofing and Restorations knows building strong relationships with our clients based on trust, honesty, and open communication makes all the difference in the world. Check out our Google reviews below!

Tammy Smith
If you are looking for a GREAT roofing business 🤩 then this is it! They were referred to us and so we contacted them and within a few days Chris came out and looked over everything! We were given an itemized quote on a new roof and it was very reasonable! He helped me pick out the color we needed and it was here in no time. They knew we were needing it replaced before the bad weather/snow so on the day of replacement we had 11 guys on the job. They were top notch and got it all removed and replaced before the end of the day. And on top of everything our yard was cleaner after they left than before they started. EXCELLENT WORK!
Good job .
Regina Harris-Porterfield
This is pictures of the skylight James Russell Roofing & Restoration installed for me . This one replaced one that was domed shape and leaking . When I tell the contractor and installation crew were professional from the telephone call to the end of the job. They cleaned all debris and I must say I so satisfied. This light is above my tub and it gives you the feeling that you are in the clouds. It is so relaxing, I wish I had done it before. I will definitely be referring them to others for any roofing job .
Shanna Holloway
Chris and the team at James Russell are very professional & did a great job on my roof! Not only was the cost super reasonable, the team worked quickly & left everything nice & tidy. I was very impressed & would recommend this company to anyone!
Chris was great an on time .His men are fast an do great work . Will definitely use them for rest of our roof . He's the man to call .
We had some porch work done by this amazing company. They were prompt, on time, and professional. Even when we had some extra work that needed to be done Chris took time out of his day to fix it. Will use again.
chris rohling
Chris Stepp and his team are the best in the business! Chris’ attention to detail and his genuine care to help made our decision to use him so easy. Will always use James Russell!
Bruce Erlandson
James Russell Roofing did a great job for us, my wife and I are very pleased. Chris Stepp and Jaime in the office were very accessible and easy to work with, answered all our questions, and made the experience pleasant, smooth and without surprises. Their roof inspection and report initiated a successful damage claim with the insurance company. They offer a wide selection of shingle colors and good quality roof materials for a long-lasting durable roof. They have a helpful app that lets you see the new roof as it would look on your home. The proposal was easy to read and clearly itemized the costs, materials, terms, and warranties. The roofing crew was very organized and quick, removing the old roof and installing the new roof all in one day. The clean up was very thorough and got all the shingle debris and loose nails out of the yard and driveway. I've only found less than a half dozen nails after they left. If you are seeking a professional and reliable roofing service and a good-looking roof, then I strongly recommend James Russell Roofing for your consideration. You won't be disappointed.
Austin Winder
Having the opportunity to work with James Russell Roofing has been an excellent experience. For any roofing needs whatsoever, call THE Service Roofing Company! Extremely professional and excellent customer service. 5 stars all the way!
Amy Wu O'Neill
Highly recommend Jaime and Chris at James Russell! They squeezed us in for a same day consultation after a 4am leak in our roof, and talked us through some options so we could make an informed decision. Very knowledgeable, personable, and reliable!

Have a Great Experience With Us? Let Us Know!

As a locally-owned business, honest and open reviews mean the world to us. James Russell Roofing & Restorations exists because of YOU! Please let us know how we’re doing below so we can continue to provide top-quality roofing and restoration services.