Our Story
James Russell Roofing Restoration, LLC is an industry-leading roofing company that has been providing top-notch roofing services in Memphis, Tennessee since 2018. Our business was founded by two close friends who decided to name their company after their middle names, James and Russell. After a few years of working together, Chris Stepp made the decision to buy his friend out of the business, and he is now the primary owner of James Russell Roofing Restoration, LLC. Despite the change in ownership, our company’s commitment to providing exceptional roofing services has remained steadfast.
Chris’s passion for the industry, combined with his business acumen, has enabled him to successfully manage and grow the company. Under his leadership, James Russell Roofing Restoration, LLC continues providing high quality roofing solutions to homeowners and businesses in Memphis, Tennessee.
We pride ourselves on the quality of our work and the level of service we provide to our clients. We believe that our commitment to delivering exceptional workmanship and outstanding customer service sets us apart from our competitors in the roofing industry. Our team of highly skilled professionals has the expertise and experience necessary to handle even the most complex roofing projects with ease.
We use only the highest quality materials and the latest roofing techniques to ensure that our clients receive the best possible solutions.
In addition, we believe in building strong relationships with our clients based on trust, honesty, and open communication. Our dedication to quality and service has earned us a reputation as one of the premier roofing companies in Memphis, Tennessee, and we are committed to maintaining that reputation for years to come.
From the initial consultation to the final inspection, we strive to ensure that our clients are always in the know of what is going on with their roofing project. Our team of experts takes the time to explain the process, answer any questions, and address any concerns our clients may have. We provide regular updates on the progress of the project, and we are always available to discuss any issues or changes that may arise. By keeping our clients informed, we ensure that their needs are met, and we are able to deliver roofing solutions that exceed their expectations.